leading from the bottom and creating a safe space for feedback
guest: ben, cto of a healthcare company building emr tech for hospice and home care
- let your team run their plan even if you think yours is better, since ownership and buy-in beat a forced plan
- treat bad news from your team as a sign of trust and safety, then ask what they need from you to fix it
- if employees might not be telling you the truth, get 360 feedback from their peers since someone usually has better visibility than you do
- when hiring, prioritize aptitude and attitude over exact tech stack experience since good people ramp up fast with solid onboarding
- move fast in the hiring process and give candidates feedback quickly instead of making them wait weeks to hear back