the power of community w/head of devrel, domitrius clerk
guest: domitrius clerk, head of developer relations at clerk
- stop building your community in slack since it is a business communication tool, not a community tool
- message history and real discussion threads are what make a community valuable, so pick tools that keep that searchable and indexable
- growth numbers mean nothing without engagement, so aim for a smaller group that actually talks to each other
- build trust by giving people honest answers even when it means pointing them to a different product or solution
- when starting out, prove your value to a community first through things like meetups or workshops before expecting anything back